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The government is spending $40 million on an American consultant and Japanese sensei to promote its Lean project in health care. It has also created several Kaizen Promotion Offices to advance its Lean project in health care.
The government continues to claim that it has heard very few concerns about the implications of Lean for patients, their families, and front-line health care workers.
We've heard major concerns from a whole lot of people about this government's Lean project in health care (as well as its significant promotion of Lean in other ministries, including education). And we've heard about some positive aspects of the overall project from a few people.
If you have personal experience with Lean or if you have any thoughts about it, please don't hesitate to share them with us.
We will keep your message confidential.